Welcome to NuDebt Collection Services

NuDebt is a thriving collections and customer retention solutions company
that is becoming the preferred choice internationally.

Our Vision

To become the best debt collection company in the world, by striving to be more perfect every day

Our Purpose

To create sustainable business by generating increased cash flow and a greater customer experience.

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Capacity

Increase call center capacity and save up to 40% cost per seat
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Follow the sun

Open an additional shift to the call center for extended hours
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Global reach

Follow your debt around the globe
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Innovative

Out of the box solutions:
Reward programs Chat with us via WhatsApp
Payment via credit/debit card
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Experience

17 years experience collecting for banks, telcos, student fees, retail and medical accounts.

NuDebt's Capabilities

NuDebt has a wide array of tools an resources that makes it the preferred choice in collections service.

Channels

  • WhatsApp for Business
  • Email
  • Voice
  • Chat
  • Social Media
  • SMS

Technology

  • Omni-Channel Interaction
  • Social Media Management
  • BI-Tools
  • eLearning
  • Learner Management
  • Ticket Management System

Additional Services

  • Process Engineering
  • Quality Assurance
  • Training
  • Call Centre Project Management
  • BI/MIS Analysis
  • Various Payment Channels

CONTACT CENTER SECTOR:

  • Accounts for 80% of business process outsourcing (BPO)
  • Employs more than 200,000 people
  • 21% Corporate Captive call centres
  • Investment growth across Industries
  • Call center hubs: Johannesburg and Cape Town, also servicing international clients

AFFILIATIONS

NuDebt is affiliated and accredited members of the following governing bodies to ensure compliancy and adherence to legislation.